Do you know...?

I'm trying to get caught up on all the happenings here so you guys have something to read!  Yesterday was my first actual day at the front desk.  I didn't start til 3pm so I worked on photos and relaxed in the morning.  The hike to Sugar Loaf really took it out of us so we opted not to try and do anything that morning. I woke up and noticed that my throat felt funny, I realized my sinuses were draining but I felt ok.  It was so cold on Sugar Loaf that everyone's nose was running and I think my sinuses got inflamed.  Over the day it became progressively worse to when I was ready to go to bed I couldn't breathe through my nose. A friend game me some Tylenol Cold to help me sleep but it didn't do much.  I had a pretty restless night of sleep but thankfully I've got some Sudafed with me so I'll be using lots of tissues today but it should be better by tonight.

Anyways about my first shift!  Where I work is really hectic when the train comes in because it brings 200-400 people on into the hotel who are all checking in and want to book tours.  We have a great system that utilizes their time on the train.  We actually check them in on the train and give them there keys there.  When they arrive here they can just go straight to their room unless they want to book something else.  We went to the train depot to pick them up and I was supposed to listen to the greeter speech we give on each bus.  Unfortunately there were two groups of people, very unhappy people, trying to find a bus that was not there.  I was trying to help them and totally missed the first half of the speech.  Oh well it's a fairly straight forward thing to give and I'm looking forward to doing my first one.  After that it was my job to walk the line of people and try to elimnate people, no not do away with, just see if there were things I could take care of while they waited in line.  I noticed out of the corner of my eye a woman moving her hands around in the air.  I tend to react to that because of my sign language background but it usually turns out to just be someone moving thier hands around.  Not this time!  There in front of me was a large group of Deaf people!  I got so excitied I introduced myself and asked if there was anything they needed answered.  They were  all very receptive and happy to meet me.  They have two interpreters with them that were communicating with our managers about something.  I told them I'd be at the front desk and to come by with any questions.  I then went into my managers office and reminded them about my training in case they needed it.  They were really happy and seemed relieved to know they had someone else to help communicate.

After the rush was over I started throwing myself into the front lines and using my computer skills.  It was pretty straight forward and everyone was happy to answer questions.  Then a small number of the Deaf group came back to ask about their luggage.  It was really nice to move my fingers and wiggle my face again!  They were very appreciative and I'm hoping to run into them again today.  One of our managers told us at the end of the day that today was a bad day and we all did really well for our first day.  The three of us who are new were really happy to finally be working and enjoyed ourselves.   So now I'm off to grab lunch and blow my nose before my shift starts.  Check back later tonight for more photos!